Delivery and Installations

Our logistics team has many years or experience in the industry and offer a professional, high standard service. On arrival at your premises, they will unload the equipment, move it to the required location, build, bolt down (if necessary), commission and demonstrate its use, and remove all packaging waste. We guarantee minimal disruption to your members.

There are a very small number of products on our site which attract a delivery price. This will be added at the checkout.

For delivery addresses outside mainland England and Wales, or for priority delivery options, please contact a member of our logistics team on 01953 498 098 who will be happy to provide a quote.

 

  • For larger items, a member of the Amazon Leisure logistics team will contact you to arrange a delivery date
  • Goods are delivered within 1-5 working days as standard although this may be extended during peak times.
  • We will contact you in advance to find out any potential restrictions, including steps or stairs, which may make delivery and installation difficult
  • Please ensure doorways are wide enough to fit the dimensions of the product you have ordered
  • Whilst we ensure products leave us in excellent condition, please check them for any damage before signing for them.
  • If our logistics team arrives at your delivery address and you are not available, there will be an additional delivery charge for redelivery.

Courier Service

  • For a faster service, please call the logistics team on 01953 498 098 who will be happy to provide a quote for a curbside only delivery.
  • If the courier is unable to wait whilst you check your equipment, please ensure it is signed for as unchecked or damaged to enable us to help with any issues identified later
  • If a courier arrives at your delivery address and you are not available, there will be an additional delivery charge for redelivery.

FREE COLLECTION

There is no charge for collections from our Norfolk-based HQ. With adequate notice of your arrival, the equipment will be assembled and ready to load. It will be unwrapped and not palletised. We advise you bring your own protective wrapping and strapping for safe transit.

The address for collections is:

Amazon Leisure (UK) Ltd
Hargham Road
Shropham
Norfolk
NR17 1DS

If you have any questions regarding our delivery or installation service, please contact the logistics team on 01953 498 098.